Legal Information

Terms of Service

Last updated: March 28, 2026. Please read these terms carefully before using our services.

Agreement to Terms

By accessing or using Pure Works Cleaning's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

We reserve the right to revise these terms at any time without notice. Your continued use of our services constitutes acceptance of any changes.

Services Description

Pure Works Cleaning provides professional cleaning and restoration services including:

  • Water damage restoration and emergency response
  • Mold remediation and prevention services
  • Fire and smoke damage restoration
  • Carpet and upholstery cleaning
  • Air duct cleaning and HVAC services
  • Commercial and residential cleaning
  • Post-construction cleaning

User Responsibilities

You agree to:

  • 1 Provide accurate and complete information when booking services
  • 2 Ensure safe and unobstructed access to the property for service delivery
  • 3 Secure or remove fragile, valuable, or irreplaceable items prior to service
  • 4 Inform us of any existing damage, pre-existing conditions, or special requirements
  • 5 Provide at least 24 hours notice for appointment cancellations

Payment Terms

Standard Services

Payment is due upon completion of services unless other arrangements have been agreed upon in writing.

Emergency Services

Emergency response services may require a deposit or payment arrangement prior to service commencement.

Insurance Claims

We work with most insurance providers. Payment arrangements are between you and your insurance company.

Late Payments

Payments not received within 30 days may be subject to late fees of 1.5% per month.

Limitation of Liability

Pure Works Cleaning's liability is limited to the cost of services rendered. We are not responsible for:

  • Pre-existing damage or wear and tear
  • Damage caused by structural defects or faulty plumbing
  • Items not properly secured or removed prior to service
  • Loss of business, income, or consequential damages
  • Acts of God, natural disasters, or circumstances beyond our control

Note: We maintain comprehensive liability insurance and are fully licensed and certified for all services we provide.

Service Guarantees

We stand behind the quality of our work. If you are not satisfied with our services, contact us within 48 hours and we will return to address any concerns at no additional charge.

Certified Team

IICRC certified professionals

Eco-Friendly

Safe, green products

24/7 Response

Emergency services available

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Pure Works Cleaning and protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Questions About These Terms?

If you have any questions about these Terms of Service, please don't hesitate to contact us.